Inspection photo report
- Ridge cap torn, north slope
- Three tabs lifted above the garage
- Pipe boot cracked, bathroom vent
- Attic sheathing stained, 2 bays
Every photo dated and pinned to the roof plan.
Roof leaks, storm damage and new roofs · Tacoma and Puget Sound
Roof leaking in Tacoma? We're on it tonight.
The front desk answers every call and chat, day or night. A tarp tonight when the roof is safe to walk, a free inspection tomorrow, and we handle the insurance paperwork with you.
Text us a photo of the problem Slot Typical arrival time, set by owner
★★★★★ Google rating and review count, live from your profile Slot GAF Certified / Owens Corning Preferred Slot BBB rating Slot Years on Puget Sound roofs Licensed, bonded and insured · Slot WA L&I reg. # your number here
What's happening with your roof?
Pick what's happening
- Leaking nowWater coming in tonight. We tarp it, photograph it, and find where it starts.
- Storm or wind damageWind-lifted shingles and fallen limbs. We document the damage and meet your adjuster.
- Moss and an ageing roofMoss lifts shingles and holds water against the deck. Clear it before it costs a roof.
- Time for a new roofFull tear-off, new underlayment, flashing and ventilation. One crew, start to finish.
The next 24 hours
What happens after you reach us. Sample timeline; the owner sets the real windows.
- Hour 0
You call, text or chat
The front desk answers at any hour, asks three questions and books you. No voicemail.
- Minutes later
Photo triage
Text us a photo of the ceiling or the roof. The on-call lead decides if it needs a tarp tonight.
- Tonight
Tarp and stop the water
If the roof is safe to walk, we tarp it and photograph every step for your records.
- Tomorrow
Free inspection
Daylight inspection, attic included. You get a photo report the same day.
- Day 2
Claim file or estimate
Storm damage: we open the claim file with you. Wear and tear: a written estimate, layer by layer.
- Repair day
Fixed, cleaned, signed off
One crew, daily clean-up, magnet sweep, and a final walk with you before we leave.
Drag the line.
Moss-loaded roof on the left, finished roof on the right.
Sample pairing from stock photos. On your site this shows your own jobs, from the same angle, before and after.
Slot Drone overhead, finished roofSlot 30-second job-walk video
See the gallery 
The storm is the easy part.
The paperwork is where people give up.
Insurance claims
We do the claim file with you.
Photos, the tarp receipt, the adjuster meeting, the supplement for anything missed. You approve each step. Your insurer decides what is covered; we never promise it will pay.
- 01Photo report
- 02Mitigation
- 03Adjuster
- 04Supplement
- 05Decision
Emergency tarp receipt
- Tarp installed over north slope
- Interior stain photographed
- Before and after tarp photos attached
- Receipt for your insurer
Mitigation is usually the first thing an insurer asks for.
Adjuster meeting notes
- Met adjuster on the roof
- Walked every marked item together
- Measurements confirmed
- Copy of notes sent to you
We are there if you want us there. You stay in charge of the claim.
Supplement request
- Drip edge not in first scope
- Ridge vent missing from estimate
- Photos and code references attached
- Sent with your approval
Missed items get documented, not argued about on your porch.
Decision and schedule
- Insurer's decision received
- Your share explained in writing
- Repair date booked
- Crew lead assigned
Your insurer decides coverage. We never promise it will pay.
What we fix
- Leak repair and emergency tarpingWater coming in tonight. We tarp it, photograph it, and find where it starts.
- Storm damage and insurance claimsWind-lifted shingles and fallen limbs. We document the damage and meet your adjuster.
- Moss removal and roof maintenanceMoss lifts shingles and holds water against the deck. Clear it before it costs a roof.
- Roof replacementFull tear-off, new underlayment, flashing and ventilation. One crew, start to finish.
- Gutters and skylightsOverflowing gutters and leaking skylights are the two leaks we see most after the roof itself.
What moves the price
Roof size and pitch, how many layers come off, the material, deck repairs, and how much flashing, skylight and vent work is needed. Every estimate lists each one, so you can compare quotes line by line.
The front desk Demo
2:14 a.m. Your phone buzzes with a booked job.
The homeowner chatted, the front desk booked the visit, and the crew lead got the job. Three panels, one conversation. This is a scripted demo of what we wire to your calendar.
Homeowner, on your site
Hi, this is the Squall Line front desk. What's happening with your roof?
Water coming through the bedroom ceiling
Sorry, bad night. Can you text a photo to (253) 555-0148? I'll check the crew board.
Sent
Our on-call lead can tarp tonight. Texting you his name now.
Your calendar
- 7:30Free inspection · University Place
- 2:40Tarp visit · LakewoodBooked by front desk
- 1:00Replacement estimate · Gig Harbor
Your phone
New bookingTarp visit, Lakewood, 2:40 a.m. Photo attached. Homeowner texted confirmation.
Missed call, texted back"Sorry we missed you, this is Squall Line. Want us to book an inspection?"
Review request sentFrom the job site, after Tuesday's repair in Fife.
What homeowners say
Water was coming through the bedroom ceiling at one in the morning. They had a tarp on before the next band of rain came through, and the photos were in my inbox the next day.
They met our adjuster on the roof and pointed out the ridge damage he had walked past. I did not have to argue with anyone.
The estimate listed every layer and what it cost. Easiest quote to compare of the three we got.
In writing, on every roof
Two warranties: ours on the work, the manufacturer's on the system. Both go in the estimate before you sign.
- Workmanship warranty
- Slot Years, set by owner Covers how it was installed: flashing, fastening, ventilation.
- Manufacturer system warranty
- Slot Tier and years Applies when the full system is installed by a certified crew.
- Certifications
- Slot GAF Certified Slot Owens Corning Preferred Slot BBB
- Licence, bond, insurance
- Slot WA L&I reg. # your number here Slot Bond and liability insurer Certificates sent on request.
Pay it monthly
Most roofs aren't planned for. Monthly payment options through our lender partner; ask for the current terms with your estimate.
How financing worksExample payment Illustrative
$ ___ / mo
Shown here once your lender is set. When a payment is advertised, the APR, term and down payment must appear next to it, so they will.
Slot Lender partnerWhere we work
Based in Tacoma. Pierce, south King and Kitsap counties.
Straight answers
Is the inspection really free?
Yes. The inspection, the photo report and the written estimate cost nothing and carry no obligation. Emergency tarping is a paid visit, priced on the call.
How fast do you call back?
The front desk answers calls, texts and chat around the clock and books the inspection. A person from the office follows up during business hours; the owner sets and publishes that window.
Will my insurance pay for this?
We cannot promise that. We document the damage and meet your adjuster if you want; your insurer decides coverage.
Are you licensed and insured?
Licensed, bonded and insured in Washington. Our L&I registration number is in the footer of every page, and certificates are available on request.
Which areas do you cover?
Tacoma and the towns around it in Pierce, south King and Kitsap counties. The full list is on the service area page.
Can I send a photo first?
Yes. Text a photo of the problem to our number and we will tell you what we see and whether it needs a visit tonight.
Get eyes on your roof.
Free inspection, photo report and written estimate. No obligation, no pressure, no storm-chasers.